Carer Response Officer

• Preston 
• Part time ongoing position (4 days)
• Provide appropriate information, registration and emergency respite for Carers

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

As a Carer Response Officer you will be responsible for:

• Undertaking the day to day Carer Gateway Intake and Registration functions for the state of Victoria to ensure a consistent and effective experience for clients of the Integrated Carer Support Service (ICSS).
• Facilitating the process for each individual carer through the Intake and Registration Stage when a carer may present with an enquiry or request.
• Referring carers who are identified as having complex support requirements to the Senior Carer Advisor so that appropriate supports can be provided to meet the carer needs.
• Ensuring that referrals are made in a timely manner to service providers and Merri’s consortia partners.

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

• A Certificate IV in Disability, Community Care or equivalent.
• Experience in a client service delivery role and knowledge of  intake and registration functions to obtain accurate information.
• Knowledge of the community care sector, including the challenges faced by carers of people with a disability, chronic illness, mental health condition and the aged.
• Proven ability to foster and maintain relationships with internal and external stakeholders and to relate to and work effectively with a diverse range of individuals and communities.

What we offer

Carer Response Officers are the first point of contact for callers to the Carer Gateway and undertakes the Intake and Registration functions for the state of Victoria, which also comprises the provision of appropriate information and emergency respite for Carers.

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

What you need to do now

If this position captures your interest, take a few minutes to learn more about us on our website.  If you would like to review the position description or have any questions about the role please refer to our Career Portal for further information.

Merri Health will only accept applications that are submitted via our Career Portal.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, disability worker exclusion scheme check and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.
 

• Chifley Drive, Preston 
• Full time, 12 month fixed term position
• Key role responsible for the day to day management of all support services enquiries and requests from external and internal stakeholders

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

As a Business Support Liaison Officer you will be responsible for:

• Working collaboratively with Merri Health Support Services (IT and Finance) to assist with the resolution of a range of business operations queries from Carer Gateway Consortia Partners and sub-contractors.
• Managing enquiries on behalf of Carer Gateway Consortia Partners and sub-contractors to ensure issues are investigated and actioned accordingly and within acceptable time frames.
• Actively engaging with internal and external stakeholders to ensure all business processes and protocols are embedded in day to day delivery of Carer Gateway services.
• Reporting, as required, critical issues or risks that may impede the effective delivery of Carer Gateway services, to Business Operations Coordinator.
• Ensuring good customer relations and support by providing a professional and responsive service.

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

• A Certificate III in Administration, Community Services or equivalent.
• Extensive administrative experience, including knowledge of finance systems and processes, proficiency in the use of Microsoft Office Suite, the use of databases and spread sheets.
• Demonstrated experience developing and implementing electronic and hard copy workflow systems.
• Demonstrated experience in fostering and maintaining relationships with internal and external stakeholders through different channels of communication.

What we offer

The role will work collaboratively with Merri Health Support Services to ensure all IT, finance and supplier management enquiries and requests are investigated and actioned. Responsibility for developing and implementing streamlined systems and processes to support the operational obligations of the Carer Gateway Consortia Partners and sub-contractors is a key function of the role.

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

What you need to do now

If this position captures your interest, take a few minutes to learn more about us on our website.  If you would like to review the position description or have any questions about the role please refer to our Career Portal for further information.

Merri Health will only accept applications that are submitted via our Career Portal.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, disability worker exclusion scheme check and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.
 

• Wangaratta - with flexible working from home arrangements.
• Full time (negotiable)
• This is an opportunity to be part of a vibrant and growing team that makes a real difference to the lives of many children and their families across the region.

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

Merri Health is working in partnership with the National Disability Insurance Agency to deliver the NDIS Early Childhood Early Intervention (ECEI) Partnership across Ovens Murray.

As an Early Childhood Coordinator you will be responsible for:

-   Providing Early Childhood Early Intervention (ECEI) Services to children aged 0-6 years with developmental delay and/or disability in line with ECEI Best Practice.
-   Undertaking formal and informal developmental screenings / assessments for children 0 – 6 years.

-   Supporting families by empowering them to make linkages to universal services and supports within the community, and making referrals as required.

-   Supporting families in understanding the Early Childhood Early Intervention Pathway within the NDIS as well as supporting them with gaining access as required, and NDIS Planning.

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

- Relevant qualifications and professional registration (allied health / early childhood education)  

-   Strong knowledge of early childhood development, developmental delay, and the early year childhood intervention sector.

-   Ability to identify the needs of children and their families.

-   Excellent interpersonal skills along with the ability to engage and build strong working relationships with children, families, and service providers.
-   Strong report writing and documentation skills.

-   The ability to work creatively and independently, respond to diverse situations, demonstrate initiative, and work as part of a transdisciplinary team.

What we offer

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

Above all - you will be joining an extremely supportive and fun team that is truly making a difference in your local community. 

What you need to do now

Head to our website (or click on the link here) and register to attend our information session held as a zoom webinar on Wednesday Jan 20th from 4pm to 6pm.  Come along to learn more about…

• - What it is like working at Merri Health
• - The amazing services that Merri provides in both regional Victoria and Melbourne
• - And the positions we currently have vacant in our Allied Health Related Children’s Services.
  
  

If you would like to review the position description or have any questions about the role please refer to our Career Portal for further information.

 
Merri Health will only accept applications that are submitted via our Career Portal.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, disability worker exclusion scheme check and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.

If you would like to know more about this role, please call 1300 665 437 and one of team will be able to assist you

• 
  Based at Wangaratta with flexible working from home arrangements and travel across the Ovens Murray and Goulburn regions (dependent on position/role) 
  
  
• Multiple full-time and part-time (fixed term until December 2021) positions available
   
  
  

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

As an Allied Health Clinician of the Goulburn and Ovens Murray School Readiness Allied Health team you will be responsible for:

• Working collaboratively with kindergartens and DET area staff across the Goulburn and Ovens Murray region to plan for how they will utilize their allied health entitlement
• Building the capability of educators and families to support children through coaching, modelling, group training, case consultation support and other discipline specific services
• Providing allied health support to kindergartens and to families and communities
• Travelling to kindergartens across allocated LGA's in the Goulburn and Ovens Murray Regions (dependent upon position / location)

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

• A graduate or post-graduate degree in an allied health profession
  
  
• Experience working in paediatric allied health, with experience working in a kindergarten setting an advantage
  
  
• Demonstrated ability to work collaboratively in a multi-disciplinary team to develop and implement evidence-based programs that meet the goals and desired outcomes for children, families and educators
  
  
• Experience working in a capability building and coaching role with educators and families to promote skills and knowledge in child development
  
  
• Understanding of the impact that the service priority areas of communication (speech, language and communication development) and wellbeing (social and emotional development) have on children’s achievement, wellbeing and engagement

What we offer

You will have the opportunity to work in collaboration with educators and families to build their capability to create an environment for kindergarten aged children that promotes improved speech, language, social interaction and early literacy outcomes.

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

What you need to do now

Head to our website (or click on the link here) and register to attend our information session held as a zoom webinar on Wednesday Jan 20th from 4pm to 6pm.  Come along to learn more about:

• - What it is like working at Merri Health
• - The amazing services that Merri provides in both regional Victoria and Melbourne
• - And the positions we currently have vacant in our Allied Health Related Children’s Services.
  
  

If you would like to review the position description or have any questions about the role please refer to our Career Portal for further information.

 
Merri Health will only accept applications that are submitted via our Career Portal.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, disability worker exclusion scheme check and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.

If you would like to know more about this role, please Emma Wheen on 0436 379 008

• Located in Coburg and other Merri Health sites across Northern Melbourne  
• Full time, ongoing position
• Flexible entitlements including monthly ADO/RDO available

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services.  A career at Merri will see you contributing to a culture that affects change for our clients and the wider community.  We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

As a Care Advisor you will be responsible for:

• Promoting and empowering consumer participation and choice through the provision of effective, responsive, goal focused and outcomes based support to Home Care Package recipients.  
• Working with clients and their informal networks to ensure their individual needs are identified and supported, including communication, cultural needs, personal values, preferences and chosen lifestyle.
• Effectively managing a caseload of clients, ensuring monthly targets are achieved in regards to contact hours and building new business.
• Working collaboratively within a multidisciplinary team to ensure outcomes are achieved in line with client goal directed care plans, and service objectives.

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself. We’re looking for individuals with:

• Appropriate Qualification recognised by the employer compliant with Australian Qualifications Framework (e.g. Bachelor of Social Work /Diploma of Case Management and/or Community Services /Nursing/ or related field)
• Experience with Case Management in particular managing a caseload of clients from goal directed care principles
• Financial skills to effectively develop and monitor package expenditure for a variety of clients
• Demonstrated ability to work autonomously and as a member of an effective team

What we offer

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work.  As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.

What you need to do now

If this position captures your interest, take a few minutes to learn more about us on our website.  If you would like to review the position description or have any questions about the role please refer to our Career Portal for further information.

Merri Health will only accept applications that are submitted via our Career Portal.

What else do I need to know

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, disability worker exclusion scheme check and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.